Minimum supported operating system — FAQs
Why is Hilo changing the minimum supported Android version?
Newer Android versions help us keep Hilo secure, reliable, and up to date with the latest features. As Hilo evolves, we occasionally need to update the minimum Android version we support.What Android version does Hilo recommend?
We recommend Android 14 or later to receive the latest Hilo updates and features.Can I still use Hilo on an older Android version?
Yes. Your current Hilo app should continue to work, but you may no longer receive app updates, new features, improvements, or fixes.Will my Hilo Band still work?
Your current Hilo setup should continue to work. However, future features may require a newer Hilo app and a supported Android version.Will I lose my blood pressure data?
No. Not updating Android does not delete your existing Hilo data.How do I check my Android version?
Go to Settings → About phone → Android version. The steps may vary by phone. Need help? Watch this short YouTube tutorial.How do I update Android on my phone?
Look for Software update or System update in your phone's Settings. The availability of Android updates depends on your phone model and manufacturer. Need help? Watch this short YouTube tutorial.What if my phone can't update to Android 14? You can continue using your current Hilo app for now. However, future Hilo updates and features may require a supported Android version.
Do I need to buy a new phone?
Not necessarily. First, check whether your phone can be updated. If it can't, you can continue using your current Hilo app, but you may eventually need a newer phone for future updates and features.Does this affect iPhone users?
No, this particular change applies to Android devices. More on iPhone Compatibility available here.
