The red light on the charger shows the status of your band:
LED status | Meaning |
🔴 Slowly pulsing | Your band is charging |
🔴 Solid | Your band is fully charged |
🔴 Double blinking | Your band is ready to pair |
If the red light is double blinking, this is normal. Your band is ready to pair.
Open the Hilo App and go to Measure. Tap Add next to the band icon and follow the instructions to start pairing.
For more information, see How do I pair my device?
If your band does not appear to be charging
If the red light does not slowly pulse when your band is placed on the charger:
Remove your band from the charger, wait about 3 seconds, then place it back on the charger.
Make sure the pod clicks securely into the charging station.
Try connecting the charging station directly to a wall power socket.
If the red light continues to blink rapidly when your band is off the charging station, please contact support.