From 10 November 2026 buying and renewing a Hilo membership moves to the Hilo website. Here is what that means for you.
Buy and renew on the web. You pay at a secure checkout on the Hilo website. The Hilo app no longer sells or renews memberships.
A new web portal. Sign in at app.hilo.com to see your membership, extend it or manage your payment details.
Nothing changes if you subscribed through the App Store or Google Play. Your subscription and your renewal price stay as they are. You can switch to website billing when you choose.
Every new device includes 12 months. The 12 months start when you pair your band, wherever you bought it.
Black Friday. Devices bought during the offer include 15 months.