Aktiia is only legally able to sell and ship products to countries where we have received regulatory clearance. Currently, those countries include the United Kingdom, France, Germany, Austria, Switzerland, the Republic of Ireland, Italy, Canada, Malta, Saudi Arabia, Liechtenstein, Luxembourg and Romania.
Aktiia can only provide support for devices purchased directly from our official website or through authorized retail partners.
If you're unsure whether your retailer is authorized please check: What are the authorized Hilo product retailers?
The Hilo App is only available through the Apple Store and Google Play, registered in the above-mentioned authorized countries.
We are actively moving into other countries. To learn when we may be coming to yours, please sign up for our international wait list (Hilo International ).
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