Popular Questions 8

• How do I get started with Aktiia?
• Bracelet versions IP33/IP67/IP68: Can I shower or bathe while wearing my Aktiia Bracelet?
• I have gaps in my daily measurements / How can I get more readings?
• What are the main tips for a successful initialization?
• What is Aktiia and how does it work?

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Product 29

• What is Aktiia and how does it work?
• How is my blood pressure measured?
• How often does the Aktiia bracelet take a BP reading?
• Does Aktiia BP Monitor measure my blood pressure when I'm running, walking, exercising?
• Where do I see all the measurements taken within the two hours range on my Aktiia App?

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Aktiia App 30

• I did not receive a verification email to confirm my email; what should I do?
• How secure is my personal data?
• Minimum Operating System Requirements
• What devices and/or operating systems does Aktiia work with?
• Where is the Aktiia app available?

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Initialization and Accuracy 17

• Why is it necessary to use the initialization cuff?
• How accurate is Aktiia?
• How often do I need to use the Aktiia Initialization cuff?
• How has Aktiia´s accuracy been validated?
• Which arm does the initialization cuff need to be worn on?

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Pairing and Connection 8

• How does the Aktiia bracelet and cuff connect to the Aktiia mobile App?
• Do I need my phone close by with a Bluetooth connection ON to have blood pressure measurements?
• Will the Aktiia app work with a tablet or a smartwatch?
• Pairing your Aktiia Bracelet
• Pairing your Aktiia Cuff

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Orders - Shipping - Billing 14

• What’s included in the box?
• What is included in the price of the Aktiia device? Will I be charged any additional fee for using the AKTIIA App?
• What are the shipping options?
• Do I have to pay to access my data?
• What countries do you ship to?

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Troubleshooting 28

• My charger does not light up red, when I put the bracelet on the charger; what should I do?
• How many days does the battery last on a single charge? What is the battery life of the Aktiia bracelet?
• Why can I not log into my Aktiia account?
• Why do I have a disclaimer saying that my data might not be accurate?
• I cannot pair my bracelet to my phone; what can I do?

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Returns 2

• How do I request a return of my Aktiia device?
• What address should I use to ship the device back?

Popular Questions 0

Product 0

Product and Technology - Camera 11

• Can multiple people use the camera on my phone?
• Contraindications
• Contraindications for the Use of Camera Measurements (G2C)
• Does Aktiia work on all skin tones?
• How do I generate a report of all the measurements? How can I share my data with my doctor?

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Aktiia App - Camera 29

• Can I add a note to help me interpret my BP measurements?
• Can I change the e-mail address of my account?
• Daily Sync Reminder Explained
• How can I add a note?
• How can I edit/delete a note?

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Initialization and Accuracy 1

• Why do some blood pressure readings by the Aktiia bracelet not match those of a regular cuff? / measurements not accurate / wrong measurements

Pairing and Connection 0

Troubleshooting Issues 0