Your Hilo Band comes with 12 months of prepaid membership, which starts automatically when you pair your Hilo Band with your Hilo account. No additional activation is required.
How to check your membership status
Create an account or log in to the Hilo app.
Pair your Hilo Band with your account.
Open the Profile tab.
Select Manage My Membership to view your membership status and end date.
Important to know
If you purchased from the Hilo website: Your payment details were saved at checkout, so your membership is set to renew automatically each year.
If you purchased from Amazon, Galaxus, or another retailer: We don't yet have your payment details for subscription renewal. You can extend your membership through the web portal.
Black Friday 2026 purchases: These include 15 months of prepaid membership instead of 12.
Replacement devices: Replacement Hilo Bands do not include a new membership period.