Aktiia Support Hilo FAQ

Product

How does Hilo work and product information

What are Hilo products and how do they work? Can I wear the Hilo Band on either wrist? Can I use a different strap? Can multiple people use a single Hilo Band? Who is the product approved for use? How do I clean the Hilo Band? How do I clean the sensor? Does hair or tattoos on the wrist affect the measurement? Are the costs for Hilo covered by health insurance? How can I download my data in CSV format? Where can I find the user manuals?