Aktiia Support Aktiia FAQ

Troubleshooting

My charger does not light up red, when I put the bracelet on the charger; what should I do? How many days does the battery last on a single charge? What is the battery life of the Aktiia bracelet? Why can I not log into my Aktiia account? Why do I have a disclaimer saying that my data might not be accurate? I cannot pair my bracelet to my phone; what can I do? I cannot pair my cuff to my phone; what can I do? I cannot pair my bracelet to my phone; what can I do? How do I know that my bracelet is fully charged? Why did I not receive an email to reset my password after the message “We sent you an email to reset your password, please check your inbox and click on the link to reset it"? How long does it take, until the AKTIIA bracelet is fully charged?