Before starting, please ensure that your phone is compatible with Aktiia App:What devices and/or operating systems does Aktiia work with?
If the LED when the bracelet is on the charger is red but blinking fast, you can do the following:

  • Remove the Bracelet from the charger, wait 3 seconds, then place the bracelet back on the charger, making sure the red light at the bottom of the charger is not blinking anymore but glowing. This operation might require several attempts.
  • If still blinking fast, press down the pod against the charger with your thumb.
  • If still blinking fast, try connecting the charging station directly to the power socket.
  • If still blinking fast, take off the bracelet from the charger and try again a couple of hours later.

If the issue persists, please contact us at support@aktiia.com