You may request a return of your order within 14 days from the date of delivery by submitting a return request through our chatbot, available on the Support pages of our website Support  

Completing the required information, will generate a ticket, enabling our team to contact you as soon as possible.

As Aktiia is a medical device, the packaging includes a hygienic seal to ensure product integrity. If this seal is broken, the Aktiia bracelet will no longer be eligible for the right of withdrawal.

For further details, please refer to our Terms and Conditions.

Terms & Conditions - Chapter 9. Right to withdrawals.